Privacy Policy

Tezlo (“Tezlo,” “we,” “us”) is operated by Altrooz, Inc. This policy explains what we collect, how we use and share it, and the choices and rights you have. It applies to tezlo.app and the Tezlo mobile app. Tezlo is not affiliated with, endorsed by, or sponsored by Tesla, Inc.

• Account information — your email and name, from email sign-in or Sign in with Apple, and any display name you set. Authentication (and any password) is handled by our provider; we never see your plaintext password.
• Tesla account & vehicle data — if you connect your Tesla, we access data through Tesla’s official Fleet API using the permissions you grant: your Tesla account name and email; vehicle details (VIN, model, trim, color, wheels, software version); and vehicle status such as battery level, range, charge state, odometer, tire pressures, and climate. If you grant vehicle-location access, we also read your vehicle’s location. Your Tesla access tokens are stored encrypted and are never shared.
• Location — with your permission, your device and/or vehicle location, used to show nearby charging, services, and Get Aways, and to send arrival reminders for trips you plan. From this we also derive and store a coarse general area — an approximate metro (for example, “East Bay”), never a precise location or address — which appears on your Community posts so other owners can see roughly where you are. You can hide or change it anytime in Profile.
• Usage & analytics — screens you view, features you use, and taps you make (for example, which Genie questions or marketplace categories you tap), plus device and app information.
• Content you create — Get Away spots, photos, and descriptions you upload, and the names and email addresses of people you invite to a Get Away.
• Notifications — a push-notification token for your device so we can send you alerts you’ve enabled.
• Payments — Tezlo does not charge you to use the app and does not collect your card details in the app. When you book or buy a real-world service from a business you find in Tezlo, you pay that business directly through their own system.

• Provide and personalize the service — the Genie assistant, local charging and service intel, the marketplace, Get Aways, “Send to Tesla,” and proactive ownership nudges.
• Connect you with relevant local businesses and show you offers that fit your vehicle and interests.
• Understand how the app is used so we can improve it.
• Send you service messages (always) and marketing messages (only if you opt in).
• Keep the service safe and secure, and comply with legal obligations.

We do not sell your personal information to data brokers, and we do not share it with third parties for their own cross-app or cross-site advertising. Our free product is supported by connecting you with local businesses. Specifically:

• Local businesses you contact — when you tap to call, book, or get directions to a listed business, we pass along your request (and, for a booking, the contact details you provide) so that business can respond to you. This is a first-party interaction you initiate. We give advertisers only aggregate, non-identifying performance about their listings (for example, how many people tapped to call or book) — never your identity.
• Service providers that run the product on our behalf, each under contract — hosting and databases (e.g. Vercel, Supabase), email delivery (Resend), maps and places (Apple, Google), AI that powers Genie (Anthropic), Tesla (Fleet API), and Apple (sign-in, notifications, payments). They may only use your data to provide services to us.
• Legal, safety, and business transfers — to comply with the law, protect rights and safety, or in connection with a merger, acquisition, or sale of assets.

We do not sell your Tesla login credentials or your raw vehicle telemetry to third parties.

We access your Tesla data only with the authorization you grant, and only through Tesla’s official Fleet API. You can disconnect your Tesla at any time from within the Tezlo app or your Tesla account; once disconnected, we stop accessing new data. Your use of Tesla’s services is also governed by Tesla’s own terms and privacy policy.

• Personalized offers — turn off “Share data for personalized offers” in Profile → Privacy & data and we’ll stop using your data to tailor which sponsored offers you see.
• Marketing — opt in or out of marketing emails in the same place; you’ll still receive essential service messages.
• Access, correction, and deletion — you can request a copy of your data, ask us to correct it, or delete your account and data. Deleting your account removes your personal data from our systems (some limited records may be retained where required by law).
• Location — control location access anytime in iOS Settings. You can also hide or correct the general area shown on your Community posts in Profile → Community.
• Withdraw consent — you can withdraw a consent you previously gave at any time.

To exercise a right, email privacy@tezlo.app. We will not discriminate against you for exercising your privacy rights.

If you are a California resident, you have the right to know what personal information we collect and how we use and share it, to request access and deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of your personal information. We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising as those terms are defined under California law. The categories we collect are described in “Information we collect” above, and how we use and disclose them is described in “How we share your information.” Use the requests described above to exercise these rights.

We keep your information while your account is active and as needed to provide the service, then delete or de-identify it. We protect your data with encryption in transit, encrypted storage of Tesla tokens, and access controls. No system is perfectly secure, but we work to safeguard your information.

Tezlo is not intended for children under 13 and is not directed to children. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. When we make material changes, we’ll update the date above and ask you to review and accept the updated policy in the app.

Questions about privacy? Email privacy@tezlo.app. Tezlo is operated by Altrooz, Inc.