Support

Questions, feedback, or a problem to report — we’re here to help.

Email us anytime at support@tezlo.app, or use the form below. To report something inside the app, tap Profile → Feedback. You can also report a Get Away, community post, direct message, or user — or block a user — from the ••• menu.

Send us a message

Common questions

Do I have to connect my Tesla to use Tezlo?

No. You can browse Get Aways, the marketplace, and the community without connecting a car. Connecting your Tesla adds “Send to Tesla” and vehicle status.

How do I connect or disconnect my Tesla?

Connect from the app when prompted; you can disconnect anytime from the Tezlo app or your Tesla account. Once disconnected, we stop accessing new vehicle data. Your Tesla login is never stored on your device.

How do I report content or block someone?

Open the ••• menu on any Get Away, community post, direct message, or user to report it, or block the person. Reported content goes to our moderation team.

How do I delete my account and data?

In the app, open Profile and choose Delete account (under Privacy & data), or email privacy@tezlo.app. This removes your personal data from our systems.

Which areas does Tezlo cover?

We’re starting in the San Francisco / Bay Area, with more metros coming.

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